Digital Product Policy
Thank you for shopping with Martin Eads Pixel & Paper House, LLC. Please review the following information regarding our digital products before completing your purchase.
Digital Products
Many products offered by Martin Eads Pixel & Paper House, LLC are digital downloads. These may include e-books, printable journals, planners, worksheets, activity books, wall art, templates, and other downloadable resources.
Unless a product listing specifically states otherwise, no physical product will be shipped for items identified as digital products.
Digital Delivery
Digital products are delivered electronically after purchase. Customers will receive access to their purchased files through the download method provided at checkout or by email.
Please make sure the email address entered during checkout is correct.
Problems With Your Download
If you experience difficulty downloading, opening, or accessing your purchased files, please contact us. We will make reasonable efforts to help you access the product you purchased.
Refunds & Returns
Because digital products are delivered electronically and cannot be physically returned, digital purchases are generally non-refundable once the files have been delivered or accessed.
If you receive an incorrect file, a corrupted file, or experience another problem with your purchase, please contact us so we can work with you to resolve the issue.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
Personal Use & Licensing
Unless a product listing expressly provides different licensing terms, digital products purchased from Martin Eads Pixel & Paper House, LLC are licensed for the purchaser's personal use only.
You may download and print purchased files for your own personal use. You may not resell, redistribute, share, reproduce for commercial distribution, sublicense, upload for public access, or claim our digital products or designs as your own.
Purchasing a digital product does not transfer ownership of the underlying intellectual property or copyright.
Printing
Colors and appearance may vary slightly depending on your monitor, printer, paper, ink, and print settings. Customers are responsible for ensuring that their printer and software are compatible with the purchased files.
Product Information
Please review each product description before purchasing. Individual listings may contain additional information regarding file types, dimensions, printing instructions, included materials, and permitted uses.
Contact Us
If you have questions about a digital purchase or need assistance accessing your files, please contact Martin Eads Pixel & Paper House, LLC through the contact information provided on our website.